Shipping and Returns


Shipping

We at One Stop Pet Shoppe do our best to provide the fastest shipping possible given the current circumstance of the world. We are proud to be able to offer 5 - 7 day shipping on all orders within the United States.

Free Shipping

  • We are happy to be currently offering free shipping on all orders for a limited time.

Tracking

  • While we are not typically able to offer a tracking number within the first day or two of your order, however after a few days, your order will be updated with a tracking number.

Missing or Lost Packages

  • In the uncommon event of a missing or lost package, we will be able to refund your product or send you a new one, free of charge.

 

Returns

We pride ourselves in our products, and we feel confident you will enjoy your purchase. However, if you do not think the product is the right size or fit within your walking lifestyle, we offer our policy below:

Refund Policy

  • If you encounter any problems with your product, or changed your mind about your purchase, we completely understand and offer a 90-day refund policy.

Refunds and Returns

  • We offer full refunds and returns for products after careful consideration and information from the customer. If need be we can also offer a replacement product in the event of any broken or damaged goods.

Return Shipping

  • Unfortunately we cannot reimburse you for return shipping, however we are more than willing to work with you on the possibility of a replacement product if need be.